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Help CenterSnagHow to create & Assign Snag

How to create & Assign Snag

Last updated April 18, 2023

From the list of projects, navigate to the project of your choice.

How to create & Assign Snag

 After project selection, navigate to the snag module and click "create snag" to proceed.

How to create & Assign Snag

When adding a new snag, you will have two options: "Snag by client" and "Snag by me."

How to create & Assign Snag

   After project selection, navigate to the snag module and click "create snag" to proceed.

How to create & Assign Snag

 You can skip this part by clicking on the Skip button, where you do not want to assign this snag.

How to create & Assign Snag

 Assign the snag to the organization and link relevant elements. Enter the expected date of Closure.

How to create & Assign Snag

To manage a snag, click the three dots icon next to it to access options such as editing, deleting, and assigning an organization. And also it will automatically generate the Snag Code.

How to create & Assign Snag

 The assigned vendor can access the project on their R'Dash and mark the snag as resolved by clicking the corresponding button within the snag details.

How to create & Assign Snag

 After clicking "Mark Resolved," the vendor must upload a completed photo and provide remarks. Alternatively, they can choose the "Snag Not Applicable" option.

How to create & Assign Snag

 Upon clicking the "Submit," button you can verify that the assigned snag is now marked as resolved and view the uploaded photos and timestamp.

How to create & Assign Snag

 After reviewing the completed photo, you can either mark the snag as closed or revert it back to an unresolved status.

How to create & Assign Snag

 Now we see the case where we create the Snag on behalf of the Client.

How to create & Assign Snag

 You can assign the snag task to a team member within your organization and set a committed timeline for completion. This will ensure that the person responsible is held accountable for the task.

How to create & Assign Snag

 Once the organization has created the snag on behalf of the client, the vendor can then assign the snag to their own vendor for further action.

How to create & Assign Snag

The production 91 vendor will resolve the snag for Test Org, and Test Org Vendor will review the image and remarks provided by Production 91 vendor before marking the snag as resolved. The same process will then be followed for Rdash Tech.

How to create & Assign Snag

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